Start New Service – Pay Bill Matrix

Start, New Service

Start, stop or move service with myEntergy. Easily request new service, stop service or move service between locations online.

Please help us locate your new address

Start by entering your zip code and the address where you want to start service below.

As you type in your street address, a list of addresses will appear. Choose your address by selecting it from the dropdown.

If your address includes an apartment or unit #, please select from the corresponding dropdown.

Please enable JavaScript in your browser to complete this form.

Zip Code

City

Street Address

Apt/ Unit #

Optional

Verify Information

Start Your New Service

Please note that service may start any time between 8 a.m. and 6 p.m. on the selected start date. You must select an effective date that is between three and thirty days from the day you submit your request, excluding holidays and Sundays.

When would you like to start your electric service?

At this address, you are the:

Owner
Renter

A preliminary appointment will be scheduled on the date you select to turn on service at this address, and an adult 18 years or older must be present to provide property access. If an in-person appointment is necessary, you’ll receive an email confirmation. If an in-person appointment is not required, no further action is needed.

Contact Information

Please ensure that your legal name as it appears on your identification documents is entered accurately below.

Name

First

Last

Your confirmation email will be sent to this address.

Primary Phone Number

Alternate Phone Number

Optional

Checkboxes

Use the email above to create my online account later.

Apt/ Unit #

Optional

Mailing Address

Address Line 1

City

State

Zip Code

Let’s Verify Your Identity

For security purposes, we'll need some more information.

You may be required to pay a deposit to start new residential service. This is based on your credit rating and/or previous bill history.

Primary Identification (Social Security / Tax ID)

The fastest method to complete your application. We run a soft credit check that will not impact your credit score.

Upload the front and back of your Driver's License or State ID.

Click or drag a file to this area to upload.

Optional

Secondary Identification (Driver’s License)

This method might take more time. We use your driver's license to verify your ID when we can’t identify your SSN/TIN.

Additional Verification Information

Date of Birth

Previous Address

Please enter your last permanent address.

House #

Street Name

Apt/ Unit #

Optional

City

State

Zip Code